What Our Clients Say
Real Businesses, Real Challenges, Real Results
Hear from businesses across the North East who trust Trilogy for employment law advice, HR support, and leadership development.
Trilogy has a great way of looking at situations from all angles
We’ve been lucky to work closely with Joanne and what a difference her guidance and expertise has made to many of our businesses. Joanne is incredibly knowledgeable, but what really makes a difference is how approachable and easy Joanne is to talk to. Joanne has been a real sounding board, someone we can run things past and get clear, balanced advice.
Trilogy has a great way of looking at situations from all angles, keeping things fair, while also making sure the firm’s reputation and resources are protected. You always feel like they’re thinking about the bigger picture, not just the immediate issue. What we really appreciate is how they perform consistently, especially in tricky or sensitive situations. They handle things with a lot of care and discretion, and you know you can trust their judgment.
It’s not often you come across someone like Joanne who combines strong expertise with that level of integrity and common sense. They’ve made a genuine difference, and I wouldn’t hesitate to recommend them. Working with Joanne at Trilogy you don’t feel like a client, you feel like you enhanced the power of your team.
Claire Kerr – Investment and Operations Manager, Carlton Power Group
The whole team at Trilogy Law are exceptional
The whole team at Trilogy Law are exceptional. Their advice and support is straightforward, commercially focused and well balanced. As well as this, the team are highly approachable and consistently a pleasure to work with. We have no hesitation in recommending Trilogy Law to our clients.
Sian Whelan and Siobhan Collyer – Directors, Norton Loxley Limited.
Trilogy brings a razor-sharp perspective to HR law
Trilogy brings a razor-sharp perspective to HR law, combining commercial pragmatism with expert knowledge of the evolving HR landscape. They support us across all HR matters, consistently delivering clear, commercially relevant advice. A trusted and dependable partner, they make even complex issues feel straightforward and manageable.
Chey Garland CBE – Entrepreneur and CEO of Big Energy Group Ltd
Unique focus on providing professional legal and employment advice
We highly recommend the team at Trilogy HR Law with their unique focus on providing professional legal and employment advice. They are very supportive and great at working in partnership to provide advice around complex business challenges to do with all aspects of HR and Company procedures. They have extensive knowledge and full appreciation of the context at hand. The whole team are friendly and great to work with.
Andrew Taylor – Managing Director, John B Smith Limited
Reliability and a deep understanding of my business needs
I have worked with Lauren and the Triology team for over 10 years and long before Trilogy was formed, Lauren’s consistency, professionalism, and commitment to delivering high-quality results for my business have truly set her apart and has ensured I have followed her as she has grown and expanded into her own Company. Over the years, she has continually demonstrated reliability and a deep understanding of my business needs, adapting as my business has grown and evolved from a staff of 10 to 40.
What stands out most is their dedication to building strong, long-term relationships, Lauren has supported and helped me personally and professionally in navigating some really difficult times, especially during COVID. Lauren and the whole Triology team don’t just provide a service – they become a trusted partner. Communication has always been clear and responsive, and the team consistently goes above and beyond to ensure everything runs smoothly.
After more than a decade of collaboration, I can confidently say that their integrity, expertise, and customer-focused approach make them a standout choice. I would highly recommend them to anyone looking for a dependable and forward-thinking company who really spend the time and effort in understanding your business needs and helping you to achieve them.
Michelle Tudor – Managing Director, The Montessori People.
Level of service has always been excellent, delivering flexibility and reliability
Lauren, Liz, and the team were first introduced to me by a former colleague. They came highly recommended. In the many years we have engaged with them, the level of service has always been excellent, delivering flexibility and reliability while demonstrating an ability to react to customer needs, which from the outside looked easy however, this is probably an example of an efficient and customer focused management team.
They provide us with a prompt, efficient service which we value very highly. I look forward to continuing working with the team in the future.
Peter Davison – Managing Director, Portrack Handling Limited
The team is consistently responsive and accessible, handling matters promptly and efficiently.
What truly distinguishes Trilogy HR Law is their commitment to building strong, collaborative relationships. They take the time to understand our business, culture, and objectives, enabling them to provide tailored advice that aligns with our wider strategy. The team is consistently responsive and accessible, handling matters promptly and efficiently, which has saved us both time and cost.
C D Brown – Senior Manager, TC Industries of Europe
Exceptional support from the team at Trilogy
Lusso has received exceptional support from the team at Trilogy. Their guidance has been invaluable across recruitment, job advertising, and contract preparation, as well as more sensitive matters such as redundancies and performance management. Their administrative assistance with our company handbook and their signposting to relevant training have played a key role as we work to nurture our team and strengthen our internal procedures and policies. Lusso highly recommends Trilogy to any organisation considering their services.
Yvonne Metcalfe – Lusso Stone Limited
An indispensable partner to our business
We have worked closely with Joanne, Lauren and Liz for a decade. Joanne and the Trilogy team have been an indispensable partner to our business. They don’t just provide a service; they take the time to really get to know us, they truly deep dive into our operations to understand our specific challenges, providing tailored support which is second to none. Whether they are guiding us through legal shifts, or helping us navigate sensitive staff matters, we always feel like we are in the best possible hands. The entire team is an expert in their field and are always ready to help. We couldn’t ask for a better team to have in our corner and cannot recommend them highly enough.
Cherelle Curtis – Managing Director, Linthorpe Bed Centre Ltd
Exceptional support from the team at Trilogy
The Trilogy team are a dream to work with. We’ve worked with them for over a decade now, following them through different organisations before they established their own firm – simply because their service has always been exceptional! They are approachable, responsive, and genuinely understanding, consistently going above and beyond.
As an organisation supporting people with addiction issues and employing staff with lived experience, New Walk often navigate complex and sensitive HR challenges. Trilogy meet these situations with empathy, sound judgement, and clear direction. They aren’t afraid to challenge us when needed, and they play a key role in upskilling our team – delivering training, offering practical guidance, and keeping us up to date with changes in legislation.
Their support has been invaluable to our organisation over the years, and we would highly recommend working with them.
Tina Clenaghan – Chief Executive, New Walk CIC
Support has been invaluable
Our business has always focused our in-house resource on our core activities. To allow us to do so we needed the best external support for professional services. For HR we have worked with Joanne McHale-Young and the team for many years, their support has been invaluable. From fixing the fundamentals or our employment contracts and company handbooks, navigating ongoing changes in employment law, assisting & advising on disputes, through to training of our leadership team. The team have always provided an exceptional service.
Peter Atkinson – Managing Director, Teesside Industrial Controls Ltd
We would highly recommend Trilogy HR Law
Lauren and the fantastic Trilogy team have been so supportive and helped us through some challenging situations over the years. They have provided training to our staff regarding employment law updates or any other specific procedures, updated all of our staff handbooks, contracts and any other policies we provide. We know that they are at the end of a phone or email if we ever have any concerns that we need advice or guidance with. We would highly recommend Trilogy HR Law
Emma Agar – Business Development Manager, Dots n Spots Day Nurseries.
